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Insurance Coverage and Your Bottom Line

Insurance is the one thing a business needs

to have that it hopes never to have to use.

Many businesses go years without having

to call on their insurers to perform and a

lucky few may never have a claim. However,

when a claim or lawsuit arises, you need your

insurer to perform and to handle the claim

promptly and professionally. Although many

insurers act professionally, many also deny

coverage for claims when the only thing

standing between a business and financial

ruin is the insurance policy. Often, the

reasons for denying claims are questionable,

if not clearly wrong. John L. Watkins,

Partner, Barnes &Thornburg, LLP, offers

a few things you can do to make sure your

insurance company will be there if you need

it. To view these tips, visit the Chamber’s

blog at

http://www.gwinnettchamber

.

blogspot.com.

Jackson EMC ranked highest in customer

satisfaction by J.D. Power and Associates

In a study just released by J.D. Power and

Associates, Jackson Electric Membership

Corporation (EMC) ranked highest in

customer satisfaction among midsize

utilities in the South. This marked

the fourth year that Jackson EMC had

been included in the study, the second

consecutive award and the third time

the cooperative has received the honor.

“Jackson EMC is extremely pleased to

receive this honor again,” said Randall

Pugh, the cooperative’s president/CEO.

“This award recognizes every aspect of our

organization, from system reliability to

community involvement. Our employees

have an incredibly strong commitment to

and pride in the service they provide our

members, and this award demonstrates

that commitment. I am so very proud to

work with people like these folks, who

demonstrate their dedication each and

every day.”

Brighter Smiles for Brighter Futures to

Benefit Gwinnett Medical Center’s Gwinnett

Breast Future

Brighter Smiles for Brighter Futures is a

teeth whitening program in which a patient

makes a donation in lieu of paying for dental

services. Gwinnett county volunteer dentists

then provide a selected service, usually tooth

whitening, for the patient. The dentists

do not receive any compensation for the

services provided for Brighter Smiles, instead

100 percent of the patient’s donation goes to

the Gwinnett Medical Center Foundation.

The 2011 Campaign is under way with a

goal of $80,000 to go towards the new breast

health center at Gwinnett Medical Center.

Please call one of our participating dentists

to participate! Now in its eleventh year, the

Brighter Smiles program has

raised almost one million

dollars to support cancer

diagnosis and treament.

The $200 donation is tax-

deductible. The current

campaign will run through

the end of January 2012.

For more information, visit

www.brightersmiles.org

or

call Beverly O’Toole with

the GMC Foundation at

678-312-8500.

Future Security’s David Post Offers Business

Tips on Handling Workplace Violence

Security is not just about uniformed

guards and alarm systems. Most often the

liabilities frommishandling employee

situations are more costly than employee

theft or any burglary. A frequent problem

is dealing “properly” with violence in the

workplace issues, whether it involves existing

employees, former employees, or someone

visiting an employee. There has to be a plan,

and those charged with responding to those

situations must be properly schooled on

how to handle those situations, less there

be negligence on the part of the company.

“You see, the law allows for mistakes to a

certain degree, but negligence makes the

cash register ring loud, and a good attorney

worth his or her salt will make sure it rings

loudly,” says David Post, President, Future

Security. “The astute business person will put

these issues closer to the top of the priority

pile. As the economy goes, generally goes the

attitudes and frustrations of the workforce.

Make sure a plan is in place and some training

has taken place...it’s only good business.”

Head

Lines

In Business for You in 2012

It is with great anticipation that the

Gwinnett Chamber looks ahead to a

strong 2012 in membership. As we

work diligently in this

last quarter of 2011 to

close out the year strong

and build solid plans for

execution in the New

Year, your leadership as a

Chairman’s Club member

will play a huge role in our

collective success.

Membership in the

Gwinnett Chamber at the

VIP level is more than just

having the added benefits

and perks that come with

paying for greater access. It comes with

the privilege of being able to effectively

lead, educate and mentor the next

generation of business in Gwinnett. We

consider you to be our greatest product

offering, our most tangible resource and

our hugest success story.

We look forward to working with

you once again in 2012 and thank you

for your continued leadership of our

business community.

Sincerely,

Vince DeSilva

Sr. VP, Membership Services

THE EXECUTIVE – FALL 2011

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