Executive-Winter-Spring-2019

Photo by: Karen Burns Hollister said. “We’ve gotten contacts that have been beneficial on a personal and professional level.” Though Hollister and Tomlinson anticipate that their new relationships at the Chamber will help them grow, they are adamant that Level Seven will never outgrow its directly managed customer service. “There are a number of publicly traded entities in our industry that do an enormous volume of business all over the world. Their model is different than what we do, though. The vast majority of their contracts get subbed out to smaller local outfits,” Tomlinson said. “We will never turn into a call center, ever. It’s important to us that we never outgrow our capacity to closely manage the end product.” Because in the end, Tomlinson said, it’s the company’s principals’ personal investment and commitment to quality service that makes Level Seven a success. 4 the EXECUTIVE